Shipping policy

Shipping Terms

At WESTBRIDGE VENTURES LTD, we are committed to providing convenient and safe shipping services to customers around the world. We mainly sell goods to Europe and the United States, and provide you with efficient delivery services through sea and land transportation.

Shipping Methods

We use both sea and land transportation to ensure that your order can be delivered on time and safely. The specific transportation method will be selected according to the destination of the order, the transportation cost and the timeliness requirements. We will choose the most suitable transportation method to ensure safety while minimizing transportation costs.

Shipping Time

The transportation time is usually 20-40 days, and the specific time will vary depending on the following factors:

Destination: The transportation time varies in different countries and regions.

Shipping Methods: The timeliness of sea and land transportation is different. Sea transportation is usually relatively slow, while land transportation is faster.

Customs clearance and weather conditions: Customs clearance procedures in some countries may cause delays, and special weather conditions may also affect the transportation timeliness.

We will provide a tracking number after the order is shipped, and you can track your order status at any time through our logistics partner system to understand the progress of the shipment.

Customs duties and import taxes

Depending on the relevant laws and regulations of your country, your order may be subject to customs duties and import taxes. All additional charges are the responsibility of the recipient. We recommend that you check the relevant customs duties and taxes information before purchasing so that you can fully understand the possible additional charges.

Transportation damage or loss

Although we will do our best to ensure the safe transportation of the goods, if damage or loss occurs during transportation, please contact us as soon as possible. We will provide corresponding solutions according to the specific circumstances, including refunds, exchanges and other measures. To ensure smooth handling of related issues, please check the packaging and the goods themselves when you receive the goods, and report any problems in a timely manner.

If you have any questions or special needs about transportation, please feel free to contact us at [email protected]. We will be happy to help you and ensure that you receive satisfactory service and goods.